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Account & access

Delete your account or request data deletion

Delete your Chunkr account in Settings or request help when the app is unavailable.

Last reviewed

You can request account deletion from the app. If you have an Ad-Free subscription, cancel store renewal separately; deleting an account does not cancel Apple or Google billing.

Delete your account in the app

  1. Open Settings.
  2. Select Delete My Account.
  3. Read the confirmation carefully and complete the required steps.

Treat this as a permanent account action, not a way to sign out or troubleshoot the app. Do not delete your account if you are trying to recover access to it.

If you cannot use the app

Email [email protected] from the address associated with your account where possible. Explain that you want to delete your Chunkr account. If you used Apple or Google sign-in, say so, especially if Apple provided a private relay address.

We may need to verify the request before taking action. Never send your password, reset link, or payment-card details.

Delete particular data

You can remove editable profile information or photos through the relevant app controls. For other data, or if a control is unavailable, contact the privacy address and describe the category of data you want removed. See privacy requests.

Retention and billing

Deletion is subject to the exceptions described in the Privacy Policy, including retention. Some information may be retained for legal, security, fraud-prevention, or dispute purposes. This article does not promise an immediate purge of every record.

Cancel your subscription in the purchasing store and check the cancellation confirmation before deleting access you may need to manage it.

Still need a hand?

Let support know where you got stuck.

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