Sign in and recover access

Use the sign-in method you originally used for your Chunkr account. Choosing a different method or account may not recover the same profile.

Email and password

Enter your account email and password on the sign-in screen. Complete any security challenge shown. If you have forgotten your password, open Forgot Password?, enter the account email, and request a reset link.

Check your inbox and spam folder. Open the newest reset message and follow its instructions. After changing the password, return to Chunkr and sign in with the new password. If a link has expired or was already used, request a new one.

Apple or Google sign-in

Use the same Apple or Google account you originally selected. Apple’s private relay address may differ from your everyday email. Resetting a Chunkr email password does not reset your Apple or Google password.

Use the provider’s recovery process if you cannot access that provider account. Do not create another Chunkr account as a shortcut to recovering an existing one.

Verification or reset links fail

Check your connection and use a current app version. If a link opens in the browser, follow the page’s instructions to finish or return to the app. Do not forward links: they can grant access to your account.

Still locked out

Contact support with your sign-in method, platform, app version, and the error shown. Never share passwords, one-time codes, reset links, or session tokens. An account restriction has a separate review process.