Account & access
Change your account details
Update your login email or password without confusing them with profile information.
Last reviewed
Login details and your public profile are different. Use Settings for account controls and profile editing for the information other people see.
Change an email address
- Open Settings in Chunkr.
- Select Change Email.
- Enter the new address and choose Send Verification.
- Follow the verification messages and instructions shown before relying on the new address to sign in.
Keep access to your existing email during the change. A verification request is not confirmation that the change has finished. If a link expires, return to the control and request a fresh one.
Change an email-login password
Select Change Password in Settings to request a password reset message. Open the newest message and complete the reset. You may need to complete additional security verification if your account uses it.
If you cannot sign in, use account recovery instead.
Apple and Google accounts
These controls do not change the password or email managed by Apple or Google. Use the provider’s account settings for those changes. Do not assume editing an email in Chunkr switches your original provider sign-in method.
A change does not complete
Check the error and the destination inbox, including spam. Contact support with the control you used and what happened. Do not include verification links or passwords. Labels and placement can vary by app version; update through the store if a listed control is missing.
Still need a hand?
Let support know where you got stuck.